New Edition Released – PRODUCTION AND OPERATIONS MANAGEMENT, 2nd Ed. By R.B. KHANNA

1. Operations Management: An Introduction
2. Operations Strategy and Competitiveness

Part II: The ‘What’ of Production and Operations Management
3. Product and Service Design
4. Reliability, Maintainability, Availability and Value Analysis

Supplement 1: Dynamic Programming
Supplement 2: Replacement Models

5. Product Quality

Part III: The ‘How’ of Production and Operations Management

6. Process Design and Selection
7. Work Study
8. Process Quality: Statistical Quality Control

Part IV: The ‘Where’ of Production and Operations Management

9. Facility Location
10.Facility Layout
11. Capacity and Equipment Selection

Supplement 3: Simulation

Part V: The ‘When’ of Production and Operations Management

12. Forecasting
13. Aggregate Production Planning
14. Material Management and Inventory Control
15. Material Requirements Planning
16. Operations Scheduling
17. Supply Chain Management
18. Enterprise Resource Management
19. Just-in-Time Production System
20. Queuing Theory
21. Project Planning and Control I: Network Models
22. Project Planning and Control II: Line of Balance

Part VI: The ‘Who’ of Production and Operations Management

23. Human Resources in Operations Management

Appendixes
A: The Standard Normal Probability Distribution
B: Values of e for Computing Poisson Probabilities
C: Table of Random Numbers

Answers to Selected Questions